In a competitive spa market, guest experience will make or break your business. At Book4Time our goal isn’t just to help you improve the guest experience, it’s to free you up so that you can focus on what matters most – the guests. That’s why Book4time is the number one software choice of leading hotel, resort and destination spas, and large fitness, beauty and day spa businesses.
Here are three of the ways Book4Time makes your life easier, so you can create the ultimate guest experience.
Ease of booking
With Book4Time’s online and mobile booking capabilities your customers can make appointments from anywhere at anytime, and on any device. This is important in today’s world as people are moving away from phones and interacting more with businesses through other mediums.
Extreme personalization
We all know that personalization isn’t a market differentiator anymore, it’s a minimum requirement to play in the big leagues. Book4Time’s comprehensive CRM module allows you to centrally collect and keep records of all the information you need to wow guests every time with an experience designed just for them.
Responsive engagement
Many guests won’t complain, they just won’t come back. Book4Time is an excellent tool for staying engaged with your guests and responding to their needs. Sending a customer satisfaction survey after a treatment provides insight into how well your spa did, and allows you to act on any issues or problems and show your customers that they are valued and that you care.
And when people feel valued, they will value you in return. That’s what makes a true relationship.
At Book4Time – we take care of the little things.
For more information go to www.book4time.com
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